THE GOLDEN RULE: In A World Of Complex Problems…It’s The Simplest Solution

February 15, 2012

We live in a world beset by complex problems.  Naturally, our inclination would be to assume that in order to solve those problems we need to divine equally complex solutions.  It is my pleasure to assure you that seeking those complex solutions won’t actually be necessary.  The answer to all that plagues our planet can be found in one of humanity’s oldest and most universal principles…you may know it simply as, “The Golden Rule”.

The maxim to “Do Unto Others As You’d Have Them Do Unto You,” sounds more like a reprimand from a kindergarten teacher than the answer for all the world’s ills.  But we’ve marginalized the power of this idea by allowing it to be constrained to Sunday School classes and dusty philosophy textbooks.  The Golden Rule is not merely a neglected childhood lesson, it is a naturally occurring shared value that speaks to the interconnectedness of all living things.  It is a preeminent universal guideline that reminds us that the well-being of each individual is reliant upon the well-being of us all.  When we ignore it…when we downplay its importance, we do so at our own peril.

The Golden Rule is the solution to our problems precisely because its absence and neglect has been the trigger that has brought all of our problems about in the first place.  Millions go hungry, our environment is destroyed, violence is perpetrated, and the weak are exploited all because too many of us have not embraced the fundamental law we were taught to follow as children.  The application of the Golden Rule would not so much be a fix as it would simply bring about a cessation of all the pressures that plague us as people.  Our problems would be solved because the roots of those problems would cease to exist.

You may wish to dismiss my idea as childish or naive, but I would urge you to take a moment to look at the world around you, examine our collective predicament, and explain to me how a little adherence to the Golden Rule wouldn’t make all the difference.  Would thousands be foreclosed on and forced from their homes if banks treated each customer as they would their own family?  Would schools, deprived of finances, be crumbling if our elected officials saw each student as their own?  Would we be slaughtering innocent men, women and children in foreign lands with our machines of death if we took the time to recognize our shared humanity?  Would there be enough jobs if executives finally came to see that their bonus wasn’t quite as important as the salaries of a few more employees?  Would children, all over the world, be going hungry if each one of us had a better understanding of the difference between a luxury and a need?

All of the obstacles we face are the product of a world ruled by greed, excess, expediency and the never ending thirst for power.  All of us are capable of falling victim to those selfish motivations, but it only happens when we depress our normal human urge for empathy and dehumanize those who reap the consequences of our egocentric acts.  Minorities are mistreated because bigots fail to see them as equals.  The environment is destroyed because those responsible live far away from the destruction.  Programs that promote the social welfare are cut because the victims remain faceless to those in power.  Bombs are dropped because Presidents and Generals put uneven values on various human lives.  The Golden Rule is a standard that forces us to confer equal worth to every other person on the planet.  The major problems that human beings face are all created by those who are unwilling to acknowledge that equality.

The downfall of the Golden Rule is that we have a tendency to think about it and embrace it only on a micro or personal level.  Mention the Golden Rule to someone and they’re likely to get images in their head of holding open doors and allowing fellow drivers to merge on the highway.  Although those simple, everyday applications of the Golden Rule are incredibly important, why can’t we insist that we employ it on a grander scale?  The Golden Rule can’t just be the standard that guides our interactions with strangers out in public.  It needs to be the broad foundation of our whole society in general.  It should guide our foreign policy and inform our economic priorities.  It should be top of mind for every lawmaker, councilman, CEO, police officer, teacher, clergyman and leader throughout the world.  The Golden Rule should be engraved in giant letters on the entrance of every public institution in the country.  It should be the foundation of every corporate charter and printed on a plaque in every boardroom.  Every sermon, every oath, every bill, every merger, every deal and every judgment should have as its backbone a firm comprehension of the Golden Rule and all that it entails.

The most brilliant aspect of the Golden Rule is its universality.  The Golden Rule could be put into practice in all walks of life and almost no one should feel offended.  This wouldn’t be like placing the Ten Commandments in a courthouse at the expense of non-Christians.  The Golden Rule is a precept that can be found in one form or another in ALL of the world’s major religions and a whole handful of the minor ones as well.  Listed below is an example from each of the five most prominent sets of beliefs:

CHRISTIANITY:

“So in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets.”–Matthew 7:12 (NIV)

JUDAISM:

“What is hateful to you, do not do to your fellowman.  This is the entire Law; all the rest is commentary.”–Talmud, Shabbat 3id

ISLAM:

“None of you is a believer until he desires for his brother that which he desires for himself.”–An Nawawi’s Forty Hadith 13

BUDDHISM:

“Hurt not others in ways that you yourself would find hurtful.”–Udana-Varga 5:18

HINDUISM:

“This is the sum of duty: do not do to others what would cause pain if done to you.”–Mahabharata 5:1517

One cannot be accused of imposing their beliefs when it is a belief that is supposedly shared by all.  On what grounds would one be able to object?  And it goes beyond just the five listed above.  Mohism, Taoism, Platonism, Sikhism, Quakerism, Jainism, Humanism, Confucianism, Baha’i Faith, Brahmanism, Ancient Egyptian beliefs, Native American Spirituality, Shinto, Sufism, Unitarian, Wicca and even Scientology all advance and embrace The Golden Rule in some iteration.

Doesn’t it speak to the truth and the power of an idea if it can be found in such a myriad of forms?  If the solution that I’m pushing is to be dismissed, wouldn’t it require a dismissal of thousands of years of common human development and thought?  The fact that the Golden Rule has a home in so many cultures says something meaningful about its place as an objective truth.  Systems of society and belief have come and gone but the Golden Rule remains.  The major questions of religion…Why are we here?  Who shall we worship?  How shall we behave?…produce multitudes of answers across the globe and throughout time.  But yet humans, from all corners and all walks of life have somehow all agreed that “Do Unto Others As You Would Have Them Do Unto You” always sounds like a pretty good idea.

We supposedly live during incredibly fractious times.  Our population and our leaders are split on how to solve all of the largest issues of our day.  No common ground can be found on taxation, education, civil liberties, health care, energy production, environmental conservation, public spending, government debt and every single other issue that lies somewhere in between.  But I believe these divisions are entirely unnecessary and wholly a fabrication.  We can’t find common solutions because we fail to embrace the common moral code that binds us all together in the first place.  The universal nature and well-founded history of The Golden Rule proves that there is indeed a common moral thread woven throughout all of humanity that has the power to bring us together.  Solving the problems of our day does not have to be fraught with political divisions.  If as a people we could find the ability to let The Golden Rule be the beacon that guides our decisions, we would soon discover that we aren’t nearly as divided as we may have once believed.

Many don’t need to find that ability.  Many in this world are already well aware of the power of putting others’ needs on an even field with those of their own.  Unfortunately, the voices of those compassionate souls are often ignored by those in power.  Active practice of The Golden Rule is much easier to find on our own streets than in the halls of Congress or in the boardrooms of corporate America.  It should be the mission of all who realize the unifying power of The Golden Rule to see to it that this message of kindness be pushed onto those in power.  Instead, we allow the forces of division and greed to constrain and diffuse our message.  People and organizations and movements of all stripes have The Golden Rule as a pillar of their agenda, but those who live in the world of selfishness conspire to keep any thought of shared prosperity or sacrifice out of the halls of power.  Those who know better must never allow themselves to grow weary of advancing their message of hope, and they must not allow the common bonds of compassion to be torn apart by the petty cultural divisions of the day.

The Golden Rule has its advocates and it’s message rings true for millions across the globe, but despite this fact, problems still remain.  Our world is still awash in despair.  Too many fail to live up to this most elementary of standards.  Humans are a deeply flawed species and even though the concept of the rule is simple, it’s implementation can be incredibly complex.  Regardless of how attractive my solution may appear, even the most hopeful of believers must concede the enormity of the task.  So where does that leave us?  How can we convince a global population of 7 billion people to leave aside their own selfish desires and come to realize that the only way to bring about a sustained peace and harmony is by ensuring that it is equally achieved by all?

I argued earlier that The Golden Rule needs to be embraced on a large, macro-scale, but it can’t materialize on that scale overnight.  Those of us who wish to see a world where all are treated well have only their own individual acts at their disposal.  If we want a world where The Golden Rule becomes the law of the land,  if we want corporations to freely decide to put people over profits,  if we want the entire globe to universally embrace the idea that others’ needs supersede personal greed, then the only thing we can control is how we each choose to lead our own lives.  The only way for The Golden Rule to succeed on a grand scale is for individuals to take it upon themselves personally to give it a simple spark.  It’s power can be exponential.  How each of us choose to live our lives can affect all those with whom we interact.  If we desire to see the human species reach its universal utopian potential, we must first dedicate ourselves to making the change within our own sphere of influence.  Every time we choose to treat another human being with kindness and compassion we can inspire others to do the same.  The bonds and interconnectedness we create with this kind of behavior will expand and strengthen if our adherence remains true.   Anger, division, resentment and greed can all be marginalized if individuals decide to have faith not only in their own ability, but also in the ability of all of their neighbors to embrace The Golden Rule and let it act as the true agent of harmony that nature intended it to be.

If we allow The Golden Rule to be the solution to the problems we face in our own personal lives, it has the potential to become the solution to the problems we face collectively.  Our questions may be complex, but the answer is quite simple…Do Unto Others As You Would Have Them Do Unto You.


WHAT DID YOU EXPECT?–Why Governor Snyder’s Actions Should Come As No Surprise

April 22, 2011

Corporate CEO Snyder vs. Governor Snyder...can you tell the difference?

Congratulations, voters of Michigan.  You’ve been duped.  You’ve allowed a con-man with deep pockets and a slick marketing campaign to put one over on you and get elected Governor of your state.  And now that he’s in power, his ‘moderate’ and ‘centrist’ veneer has been removed and his true money-loving, conservative colors are boldly shining through.

In a matter of mere months, Governor Rick Snyder has gone from the supposed “non-traditional political outsider” that he claimed to be in his campaign, to nothing more than another right-wing ideologue hell-bent on consolidating power, destroying unions, erasing the social safety net and transferring wealth into the hands of the few at the expense of the many.  And somehow, amazingly, hundreds of thousands of Michigan voters never saw it coming.  But for every angry protestor rallying in Lansing, for every Democrat who stayed home on election day, for every independent voter who decided to give Snyder a shot, for every moderate Republican outraged by his abuses, I have only one question…what did you expect?

Rick Snyder was elected Governor last November by easily besting the Democratic candidate, Lansing Mayor Virg Bernero.  Greater finances, nationwide anti-democratic fervor, an off-beat marketing strategy, liberal-voter apathy and Michigan’s displeasure with Jennifer Granholm’s previous eight years can all be claimed as reasons for his victory.  Since he had no previous experience in politics, he was able to position himself as an outsider who could clearly navigate Michigan’s problems with a fresh perspective.  He avoided focusing on traditional cultural wedge issues such as abortion, and by doing so, was able to pass himself off as a new kind of Republican.  Success in the business world was his claim to fame and he was able to translate his resume into proof of his ability to revitalize Michigan’s struggling economy.  All of this converged in a way that convinced thousands of independent and even democratic voters to completely lose their senses and cast a ballot for someone who never had their best interests in mind.

Since his inauguration, Governor Snyder has quickly set to work implementing his skewed vision for Michigan.  These measures include creating new corporate tax breaks, slashing basic services, raising taxes on the poor and the elderly, cutting funding for education and most ominous of all, passing his “Emergency Financial Manager Law” which has the power to completely remove the voters’ rights to have a say over their own future.  With an obedient Republican-controlled legislature at his command, enactment of these measures has been swift.  But angry reactions from both those who opposed him and those who voted for him has been equally abrupt.  Whatever popularity he may have once enjoyed has drastically begun to wane.  The tide has turned in our State in a very short period of time and many are faced with feelings of ‘buyer’s remorse’.  They thought they were getting a non-ideological decision maker with clever commercials.  Instead, people all around Michigan have come to realize that what they got was a typical profit-driven corporatist with little concern for the welfare of his struggling constituents.

But why are we so surprised?  Everything we needed to know about Rick Snyder was right there in front of us.  Everything he represents, everything he believes and everything he desires was staring each person who voted for him right in the face and they were either too ignorant or too blissfully oblivious to see it.  We elected a millionaire nincompoop who made his money running a giant, soul-crushing corporation to be the Chief Executive of our State.  I’ll ask it again…what did you expect??

Rick Snyder sent his children to private school…did you really think he was going to be a big supporter of public education?  Governor Snyder is an extremely wealthy man…did you really think he would have the ability to empathize with those who aren’t?  While Rick Snyder was at Gateway, the company sent thousands of jobs overseas as a way to cut costs…did you really think he would be an advocate for Michigan’s working class?  This is a man who made his name and made his fortune in a corporate culture where profits and bottom lines are the only things that matter…can you honestly say that you would expect him to run our State any differently?

Our Governor comes from a world where taxes are always too high, social services only encourage laziness, unions are the enemy and no one’s interests are more important than those of big business.  It’s the same world that ALL Republican politicians come from whether they spend their time preaching about ‘family values’ or not.  It’s a magical world where success is only determined by one’s own subjective drive and ambition and is in no way is ever influenced by the objective forces that exist around them.  Michigan voters allowed this capitalist stooge to pose as a normal working-class citizen and completely ignored the world from which he hailed and the moral abyss that defines it.  Men like Rick Snyder do not get to where they are without displaying the proper fealty to wealth and all the power that it represents.  His actions thus far while in office are merely the inevitable outcome of a career spent seeking new ways to quench a thirst for profit.

So now, finally, everyone is starting to see Governor Snyder for who he really is.  All across the State, angry citizens are busying themselves painting witty protest signs to bring to the Capitol and inventing new chants designed to whip rallying crowds into a frenzy.  Some have even gone so far as to begin work to recall the Governor.  Apparently voters in Michigan are just completely shocked that a Republican corporatist would come to power and do exactly the kinds of things that Republican corporatists always do.  But what I’m curious to know, is where was all of this liberal civic engagement last year during the campaign?  If everyone is so concerned about funding education, and taxing the rich and preserving the rights of unions, then why did Rick Snyder win so easily in November?  The thousands that have continued to gather in Lansing to make their voices heard had plenty of opportunities to rally for their issues before the election.  Snyder’s competition, Virg Bernero was perfectly clear about where he stood on all of the issues that are bothering everyone so much today.  I find it hard to believe that everyone of these angry voters did all they could to make sure that Rick Snyder didn’t succeed.

Political winners like to boast that ‘elections have consequences’.  It’s a way of saying, “We won, now we can do whatever we want”.  It’s a dismissive and generalist argument, but unfortunately, it also happens to be kinda true.  Governor Snyder won fair and square, so did all of his fellow Republicans in the legislature.  Consequently, they are entitled to follow through on what they believe to be right.  His plans for Michigan have justifiably raised the ire of citizens all across the state, but the time to do something about it was BEFORE he was elected.  Recall campaigns are no doubt a valuable tool in the democratic process, but so are elections.  Where was this dedication and passion from the left side of the political spectrum last November?  Michigan voters were asleep at the wheel and now they are learning that indeed, elections DO have consequences.

Rick Snyder has not betrayed us.  He is merely acting on the only ideology that exists in his small, selfish mind.  We have betrayed ourselves.  It is our own sloth, our own ignorance and our own fascination with all things shiny and new that put us in this predicament.  What Governor Snyder has done and will continue to do should have been recognizable to all of us from the very beginning of his candidacy.  Anyone who cares about public education, anyone who cares about the rights of workers, anyone who cares about putting corporate power in check and anyone who cares about helping those who lack the ability to help themselves should have been able to see the consequences of electing this man to be our Governor.  As voters, we are too quick to forget the lessons of the past and we are too easily distracted to perceive the obvious warnings of what might happen in the future.

It is right and noble and admirable to cry out in protest over what Governor Snyder has planned for Michigan.  But those voices should’ve been thundering all throughout the campaign and those voices should continue to thunder long after Rick Snyder has gone.  People who believe in putting the needs of the many ahead of the needs of the privileged few cannot allow themselves to be fooled by politicians who quite plainly advocate for the opposite.  Our frustration with Rick Snyder can only go so far.  Our frustration needs to lie with the apathetic citizens who fail to get out and vote.  Our frustration needs to lie with Democrats who allow their conviction and support to waiver.  Our frustration needs to lie with independent voters who are too easily swayed by soundbytes and marketing.  And our frustration needs to lie with Republicans who blindly vote while neglecting their own interests and needs.  All of these people are responsible for what Rick Snyder is doing today.  And if any of them are angry or frustrated or displeased with the results, I’m only left to ask…what did you expect?


THE EXPENDABLE CONSUMER: Why Are the Biggest Companies So Willing to Treat Us So Bad?

January 10, 2011

What, you still thought the customer was always right?

The old adage says that you can attract more flies with honey than with vinegar.  However, the sharp-tongued individual is always quick to respond that even more flies will come your way with bullshit rather than honey.  Our corporate masters, those who offer up their services and sell us their junk, most certainly embrace the latter.  Anyone who has made a purchase, set foot in a big-box store, attempted to call customer service or been involved in any kind of transaction involving a Fortune 500 company in the last few years will most certainly attest to that notion.

Whether its your bank, your cable provider, your grocery store or your least favorite restaurant chain, you undoubtedly have a horror story about some kind of consumer-related atrocity that was committed at your expense.  We’ve all been wronged, and yet we all, sometimes without choice, begrudgingly line up for more.  Those tales of marketplace malfeasance are cataloged on a fascinating website I recently discovered located at www.consumerist.com.  Consumers like you from all across the country have gathered at The Consumerist to form a kind of support group where people share their accounts of how huge multi-national corporations have robbed, humiliated and generally taken advantage of them usually without any remorse or reservation.

The Consumerist has provided me with endless hours of reading enjoyment.  Some stories I can relate to while others cause me to shake my head in disbelief.  You can search their archives by the topic of the transgression.  Had trouble with a car dealer?  Been screwed on a return?  There’s sure to be someone with a similar story.  Or perhaps your beef is with one company in particular?  Feel free to scroll through The Consumerist’s list of corporate offenders.  Who’s the object of your ire?  WalmartBank of AmericaUnited HealthcareMicrosoft?  They’re all there…and it’s a bad-business-buffet…a veritable who’s who of goonish, profit-thirsty corporate jackasses.

No matter the topic, no matter the company at-fault, they all have something in common.  They all treat their customers like crap.  Each and every last one of them regards each and every last one of us as no better than that fly they’re hoping to attract with their giant, stinking bowl of BS.  The stories that people have posted on this site are horrific.  Here’s one about a girl who died while waiting for CIGNA to decide if she qualified for a liver transplant or not.  Here’s one about an old woman who bled to death because  Comcast’s Operator couldn’t connect her 911 call to the police dispatch properly.  And here’s a famous one where JP Morgan Chase sent an employee to change the locks on a house they thought was in foreclosure, except it wasn’t and the owner was at home while they broke in.

But the most amazing part of all of these stories is that no matter how obscene the offense, these companies suffer minimal damage and are able to return to raking in gobs and gobs of our money.  Now certainly, as consumers we are sometimes left with minimal options when it comes to refusing to do business with these corporations.  People will continue to eat at McDonald’s because their prices are low.  I’ll continue to get my cable from Comcast because they’re the only provider at my address.  My wife and I wanted to do business with a local bank, but that bank ended up selling our mortgage to Bank of America whether we liked it or not.  They’ve got the game rigged and they know they can essentially treat you as badly as they like and you’re sure to come crawling back for more.  And even if you’re fortunate enough to be able to put an end to this abusive relationship, they know there is another sucker standing right behind you who doesn’t have that same kind of luck.

So the American Consumer is bent over a barrel and our corporate masters are free to treat us like crap.  But the logical question that follows is “why would they WANT to?”  Obviously, companies have made the determination that it’s not a big deal to lose a customer because plenty of current and future customers are there to take his or her place.  But isn’t it the goal of business to attract and KEEP as many customers as possible?  Let’s say you own a business and you have 10 customers.  You’ve pissed two of them off and they’re going elsewhere, but you’re not worried because you have three new ones lined up as replacements.  So you say, “I can afford to lose those two because I’ve got three new ones coming in.  I used to have 10 customers, but now I have 11.”  That all sounds well and good, but am I the only one who thinks the most sensible plan of action would’ve been to not piss-off those first two customers, keep your original 10, still add 3 and end up with 13 instead of 11?  I can’t for the life of me figure out how this willing and seemingly intentional purging of customers makes the slightest bit of business sense.

Why are we so expendable?  I know they all already make truckloads of money, but greed is the only language these bastards speak, so why aren’t they willing to make two truckloads instead of just the one?  My wife and I hate Walmart and we refuse to shop there.  Doesn’t that bother them?  Shouldn’t they covet our money?  Why are these corporations so willing to do so many things that drive all of us up the wall?  I could be a happy Verizon customer if their contracts weren’t so unreasonable.  I’d still have a Chase credit card if they didn’t randomly jack-up their rates.  Take a second and think about how many companies you’ve become so frustrated with that you promised yourself to never again buy their junk.  Doesn’t that mean anything to them?  I understand that Subway isn’t going to go bankrupt if I stop buying their subs, but shouldn’t they still want to try to keep me nonetheless?

There’s obviously some kind of cost/benefit algorithm that they’ve concocted that justifies this.  But that’s absolutely crazy.  That means we live in a culture that has decided it is actually more beneficial and profitable to screw your customers than to treat them well.  Our largest corporations have made the calculus that making terrible products and offering pathetic service is a better business model than doing things right.  So it obviously doesn’t matter how angry it might make you that HP or Motorola has their customer service center somewhere in India.  You may fuss and fume after spending hours on the phone with someone who barely speaks english and vow to never buy their crap again, but it doesn’t matter.  That customer-service center that ruined your day saves them enough money that your patronage is expendable.  We can only deduce that they have come to the conclusion that making a quality product or offering professional customer service is a loser, no matter how many of us promise to leave.

These companies have become so large and powerful that they no longer need to worry about losing customers.  They feel complete freedom to employ whatever money-saving tactic they desire.  Those tactics are set into motion at our expense and yet their profits will still continue to grow.  Take a look at The Consumerist’s list for “The Worst Company in America” competition.  This is a list of the worst offenders in the country.   They each have their own unique and repulsive track record of giving their customers the shaft and putting their profits over their customer’s happiness.  But here’s the amazing thing…all of those companies are all WILDLY SUCCESSFUL!  They’ve taken a dump on millions of American consumers and they’re getting rich while doing it.

So what’s the solution?  The most obvious answer is to say that we, the angry customers, haven’t been diligent enough about withholding our business.  Millions of us may have been wronged, but unfortunately, the thousands who have fought back haven’t been able to make a big enough dent.  But such is the nature of a free-market system.  For as long as people continue to buy from these companies, they’ll continue to survive.  To see these barbarians of business brought to their knees, we need to be unwavering in our resolve.  We need to be organized and determined to prove to those who have trespassed against us that their actions will have consequences.  We, the consumers, ultimately decide how profitable or successful these companies will be.  Our power to make that determination is only as strong as our willingness to present a unified front of opposition.

Unfortunately, the deck is stacked against us.  Our idealized “free-market economy” isn’t nearly as free as we would like to believe.  Not everyone possesses the freedom of choice necessary to avoid these corporate crooks.  “Mom & Pop” stores are losing the battle and alternatives to Big Box Stores are hard to find.  The financial world is centralized between a small handful of companies and any effort to work with a local bank can often be an illusion.  We may choose to avoid fast-food restaurants, but we still unknowingly buy our food from the companies that supply them.  For every instance where we can choose to abstain, another instance will arise where we cannot without incurring a hardship.  All of that is intentional.  Competition is the hallmark of a free-market society, but in the corporate world, competition is something to be dismantled over time.  These companies spend their profits in Washington with the explicit purpose of limiting our options.  Every dollar we give them is a dollar they’ll use to ensure that we have no choice but to come back again.

I don’t know about you, but I definitely prefer honey over both vinegar and bullshit.  But too many of us flies are allowing ourselves to be captured by that ever-growing mountain of BS.  If we want the sweet stuff, we’re going to have to start demanding it.